Refund Policy

If the user is not happy for a valid reason, then they should contact us, arrange to send back the original gift or product and we will replace it with another copy, within 120 days. This does not affect the users' statutory rights.

We do try and make our claims as to the performance of the site and subsequent manufacturing process as accurate as possible, but we do not guarantee any of these claims.

Under the Distance Selling Regulations you have a right to cancel your order for any item purchased on this website, for a full refund, as long as they are not personalised, or made to your specification.